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Customer Driven by Design
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We have designed our organization with a "Customer First philosophy". The question, "what would the customer want?" drives our operations. From our years in the business and a desire to listen to our customers, we understand that the customers' expectations will be fulfilled by a homebuilder who provides a quality product, honesty & integrity, open communications and flexible homes designs. Knowing this, we have created:
1. A science-based quality building system dictating that:
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All construction details are approved by a construction science and building materials expert |
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All field employees undergo continuous education on construction quality procedures and techniques |
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All homes are field tested by third party inspectors for energy performance prior to closing |
2. A full offering of extremely flexible and timeless home designs
3. "My New Home", a comprehensive homeowner manual, including a video/DVD, explaining the entire home building process
4. Our "hard hat quality assurance program", consisting of:
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On-site pre-construction orientation |
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On-site pre-drywall orientation |
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On-site pre-closing orientation & inspection |
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60-day "tune-up" inspection |
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11 month warranty inspection |
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1/2/10 year transferable home warranty |
5. "Myhome24-7", an individualized web site for each homeowner consisting of:
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A virtual selection center for interior and exterior selections |
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Access to all pricing w/mortgage payment calculator |
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A builder interaction tool with access to all departments |
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A construction schedule overview with real-time field updates |
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A resource for additional home services/products (coming soon) |
6. Centralized professional selection centers
7. Convenient in-house mortgage affiliate
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We support Equal Opportunity Housing. Please read these Legal Notices
and Disclaimers.